So this happened to me a few days ago, and I thought maybe sharing my experience could help someone if this happens to them in the future.
I was checking my Tumblr when suddenly I was logged out from it and given the usual Log In page. When I entered the details to access my blog, this appeared:
My heart skipped a bit. I tried to re-enter the details (maybe I got them wrong the first time), but no, the same message about Termination was shown. I typed my blog URL and got the
ominous
:
Same thing with my sideblogs.
So obviously I was very worried. I contacted the Tumblr support but didn’t get an answer for 48 hours, only an automated reply. I already started mentally saying goodbye to my blogs, my posts and all my followers, when finally I recieved their answer:
(In case you can’t see the picture, it says:
Hello, We’ve restored your account. Thank you for bringing this problem to our attention. We’re sorry that it occurred, and we’ll do our best to make sure that it doesn’t happen again. You should now be able to log in just fine with your email address and password. Please let me know if there’s anything else I can help you with.
My blog was restored and working normally. All my sideblogs were intact , and so were my posts and my followers. The only thing that was lost, is all the conversations by Messages. The people with whom you talked are still there, but all the history of the conversation is gone.
Alright so here is what you should do if this happens to you. Don’t panick like I did Click on the “contact support” link provided in the terminated window. Alternatively, go on Tumblr.com/support.
Politely explain your situation – give your blog URL, your mail, tell what happened exactly. I understand that the situation can be upsetting, but the person who will read the message and try to help you isn’t directly responsible for the termination of your blog. And sending an angry message with insults isn’t the best way to get your blog back either.
Wait for the reply of the team. If you feel like it takes too much time (more than few days for example), try to fill the Help/Support form again.
Once the team is in contact with you, keep the polite tone. Normally if your blog didn’t go againt the Tumblr rules and policies, you should getit back like I did.
Voila 🙂
@monstersandmaw heres something that may help if they come for you
Thank you!! Reblogging for others’ reference. (I saved the info elsewhere)
I’ve drawn too little lately and wanted to do another quick picture with this one, because I liked the colours. At least two heads seem to be hiding. Hm.
Sometimes I draw things in 300x500px to ease the pressure. There’s only so much you can do within those limits, and it’s really nice.
Torchwood cover for Titan from earlier this year. This was pretty rushed and I have no memory of doing it except listening to and NOT ENJOYING Music Man while doing the vines.
>be in ancient athens 5th century bc >be a bard at a popular joint >be playing my lyre and rocking those sweet tunes >some asshole keeps telling me to play some homer like a sellout >mainstream.vaseart >try to ignore him but he keeps shouting >finally give up and tell him that i’ll do him one better and play him the tale of bophades and his testicles >man looks at me like i’ve just spoken the sphinx’s riddle >asks me who in hades bophades is and why his testicles are important >’you mean you haven’t heard about bophades’ nuts?’ >man breaks my lyre and goes on a rampage >city of athens votes for me to be ritually ostracized for 10 years for causing chaos >mfw